WESTERBEKE / UNIVERSAL WARRANTY
Westerbeke Corporation warrants that the following
products and their parts will be free from defects in material, design
and workmanship from their original date of purchase through the
following coverage periods, subject to the general limitations and
exclusions set forth below:
A. PRODUCTS COVERED
Universal and Westerbeke Marine Propulsion Engines
with a date of manufacture after July 17, 1990.
B. PERIODS AND EXTENT OF COVERAGE
- Products purchased by a consumer and at all
times used, in pleasure craft for personal and family use are
covered for a period of one (1) year from the original date of
purchase. All parts (other than those parts excluded below),
and labor, travel, transportation, removal and re-installation
expenses (each limited below), are covered during such period.
All warranty service is limited to service which is performed within
the continental United States and Canada.
- Products used at any time in commercial,
charter, rental, leasing, and other such applications are warranted
for a period of one year or 1500 hours, whichever occurs
first. All parts (other than those parts excluded below); and
labor, travel, transportation, removal and re-installation expenses
(each limited below), are covered during such period.
C. GENERAL LIMITATIONS AND
EXCLUSIONS FROM COVERAGE
- Expenses Covered and Their Limitations
a. Labor expense coverage is limited to the labor time
allotted for the applicable service from the most recent flat rate
time schedule at Westerbeke's most recently approved regional hourly
labor rate in effect. The applicable flat rate time schedule
and approved regional hourly labor rate are available at each
Westerbeke Master Distributor and may be amended by Westerbeke from
time to time without notice.
b. Travel mileage expense coverage is
limited to a total of 150 miles at Westerbeke's approved mileage
rate in effect, Labor time coverage relating to travel is limited to
a total of two hours.
c.Transportation expense coverage is limited to standard methods
of transportation such as truck, sea, rail, UPS and parcel post
one-way. Premium transportation charges, such as air freight,
are not covered.
d. Removal and re-installation labor time expense coverage is
limited to a maximum of 4 hours for 2 and 3 cylinder engines and 6
hours for 4 cylinder engines. These time limitations do not
include labor time associated with difficult access to the product
or preparation tasks such as moving furniture and carpets, all of
which are expressly excluded from coverage.
- Other Exclusions From Coverage
Coverage under this warranty shall not apply to, among other
things:
a. Product failures or damage caused by the user's failure
to follow the installation, operation and other instructions found
in the written materials provided with the product, including, for
example without limitation, failures, and damage caused by (i)
inadequate or improper installation, start-up, operation, use,
maintenance, adjustments, or storage; (ii) defects in the system
or application in which the product is installed or used; (iii)
water intrusion of any kind; (iv) excessive cranking which in
conjunction with water-lift type exhaust systems causes water
intrusion of starter failure; (v) the use of improper, poor
quality or contaminated fuel; (vi) the use of non-Westerbeke
factory supplied or approved parts; or (vii) the failure to heed
safety warnings such as (to the extent applicable to the
particular product) low oil pressure, high water temperature, high
exhaust temperature, over speed or the non-operation of
corresponding safety shutdowns.
b. Failures or damage caused by accessories attached to the
product.
c. Failures or damage caused by folding or featuring
propellers.
d. Damage occurring in transit after the product leaves
Westerbeke's factory.
e. Parts requiring replacement due to their normal wear and
tear.
f. Parts and other items normally replaced during during
routine maintenance and tune-ups, such as (to the extent
applicable to the particular product) ignition and carburetor
components, belts, hoses, clamps, filters, zinc anodes, gaskets,
seals and consumable fluids.
g. Products which have been altered or modified from their
standard configuration in a manner not authorized by Westerbeke
Corporation in writing.
h. Parts installed or repaired by an unauthorized service
person.
i. Products specially manufactured or configured to meet
customer specifications.
j. Expenses relating to (i) communication, such as
telephone, telegraph, telex, or telefax; (ii) living and travel,
such as meals, lodging, and tolls; (iii) rental of equipment or
any other item; (iv) use of consumable parts and consumable fluids
such as lubricating oil, coolant, lubricants, paint and similar
items; (v) towing charges, dockage, storage, crane fees, captain's
fees and othere similar services; and (vi) inconvenience or loss
of time or income.
- Other Restrictions
a. All claims must be brought to the attention of
Westerbeke Corporation or it's authorized service representative
within thirty (30) days after discovery that any product falls
within the coverage afforded by this warranty.
b. All warranty service must only be performed by a
Westerbeke authorized service representative to whom you have been
referred by your nearest Westerbeke Master Distributor.
Please refer to the warranty service procedures section set forth
below.
c. Any parts replaced under this warranty are warranted only from
the original date of purchase of the warranted product of which
they are part.
PRODUCT REGISTRATION
WESTERBEKE REQUIRES AS A PRE-REQUISITE TO WARRANTY COVERAGE HEREUNDER THAT
THE ORIGINAL OWNER COMPLETE AND RETURN TO WESTERBEKE THE REGISTRATION CARD
PROVIDED WITH THE PRODUCT. Upon Westerbeke's receipt of the
registration card, Westerbeke will send the owner an official customer
identification card, the use of which will be required for the processing of
any warranty service matters in the future. WARRANTY COVERAGE HEREUNDER
WILL NOT BE AFFORCED TO ANY SUBSEQUENT OWNER UNLESS SUCH OWNER APPLIES FOR A
CUSTOMER IDENTIFICATION CARD BY CONTACTING WESTERBEKE CORPORATION AT THE
ADDRESS SET FORTH BELOW. Westerbeke reserves the right to require the
payment of a reasonable application and processing fee to be submitted with
such subsequent owner's application for a customer identification card.
WARRANTY SERVICE PROCEDURES AND REMEDIES
A. SERVICE PROCEDURES
-
Locate your nearest Westerbeke Master
Distributor authorized to service products from the directory provided with
your. In your local telephone directory or by contacting the Customer
Service Department at the address set forth below.
-
Contact this Westerbeke Distributor and
request warranty service. Be prepared to furnish the following
information:
a. Owner's name, address, business, and home telephone numbers.
b. Model and serial number
c. Date of purchase
d. Boat model, the name of the boat, and the present location of the boat or
product.
e. Name and address of the boat manufacturer.
f. Description of the current problem.
g. The name of any service outlet previously contacted and their diagnosis.
h. Information regarding any prior problems, servicing or installation.
The Master Distributor will identify an appropriate authorized service
representative for you to contact.
-
Contact this authorized service
representative and make arrangements to have warranty service performed.
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At Westerbeke's election, appropriate
repairs or replacements will be furnished if, upon Westerbeke's or it's
authorized representative's inspection, the product falls within the
coverage afforded by this warranty
B. FOR ANSWERS TO YOUR QUESTIONS
If for any reason you should encounter a problem or have any questions
concerning customer service, please contact:
Customer Service
Westerbeke Corporation
Avon Industrial Park
Avon, Massachusetts 02322
Telephone: 1-508-588-7700
Westerbeke's sole liability and the owner's sole remedy for a failure of any
product under this warranty and for any and all other claims arising out of the
purchase and use of any product shall be limited to the repair or replacement
of the product or its applicable parts by Westerbeke Corporation or by its
authorized representative under the terms of this warranty. Any provision
of this warranty which is prohibited or unenforceable in any jurisdiction
shall, as to such jurisdiction, be ineffective to the extent of such
prohibition or unenforceability without invalidating the remaining provisions
hereof or affecting the validity or enforceability of such provision in any
other jurisdiction.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS AND MERCHANTABILITY,
AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE
FACE HEREOF, ANY WARRANTY IMPLIED BY LAW, IS IN EFFECT ONLY FOR THE
DURATION OF THE EXPRESS WARRANTY SET FORTH HEREIN, NO REPRESENTATIVE OR
PERSON IS AUTHORIZED TO GIVE ANY OTHER WARRANTY OR TO ASSUME FOR
WESTERBEKE CORPORATION ANY OTHER LIABILITY IN CONNECTION WITH THE SALE
OR SERVICE OF ITS PRODUCTS. WESTERBEKE CORPORATION WILL NOT BE
LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING WITHOUT
LIMITATION THOSE SPECIFIED HEREIN) RESULTING FROM THE INSTALLATION,
OPERATION OR USE OF ITS PRODUCTS, SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSIONS OR LIMITATIONS
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS , AND YOU MAY ALSO HAVE OTHER RIGHTS WITH VARY FROM STATE
TO STATE.
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NOTE: The above information is believed to be
correct and is intended for informational purposes only. This is
not an official copy of the Westerbeke / Universal engine warranty
and should not be treated as such.
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